SAS Support Terms and Conditions
Effective Date: 05/04/2026
Company Name: SAS Support
Website: https://sassupport.co.uk
Contact Email: [email protected]
1. About Us
SAS Support is a private consultancy offering rights-based, documentation-driven support for individuals and businesses facing institutional or bureaucratic challenges. We are not a firm of solicitors and do not provide regulated legal services. SAS Support is a trading name of Strategic Advocacy Solutions Limited.
By using our services, you confirm that you understand and agree to the following terms.
2. Nature of Services
We provide:
Advocacy, template notices, and strategic correspondence
Research, consultancy, and information support
Tailored document preparation based on facts you supply
General guidance rooted in lawful rights and procedural fairness
We do not offer legal advice, act as your legal representatives, or guarantee any particular outcome.
3. Client Responsibilities
You agree to:
Provide truthful and accurate information.
Use the documents or guidance responsibly and at your own discretion.
Understand that you remain responsible for any personal decisions made in response to institutional demands.
Acknowledge that while we may assist in challenging timelines, enforcement actions, or legal procedures, it remains your responsibility to manage any ongoing proceedings or correspondence unless otherwise agreed.
4. Fees and Payment
We offer:
Hourly packages (e.g. 5, 10, 20-hour blocks)
Emergency services at time-and-a-half rate
One-off paid consultations for bespoke matters
All payments are due in advance unless otherwise agreed. We reserve the right to suspend work for non-payment or breach of these terms.
5. Refund Policy
Due to the time-based and digital nature of our services, we do not offer refunds once work has commenced, documents have been prepared, or resources accessed/downloaded.
If a refund is requested prior to any service being provided, it may be considered on a case-by-case basis at our sole discretion.
6. Confidentiality and Privacy
We treat your information with the highest level of confidentiality and care. Please refer to our Privacy Policy for more on how we handle and protect your data.
7. No Guarantee of Results
All services are provided on a best-effort basis. SAS Support makes no guarantee of outcome in any matter. Results may vary depending on third-party responses, facts provided, and external factors beyond our control.
8. Intellectual Property
All content, templates, letters, resources, and materials provided by us remain the intellectual property of SAS Support and are for your personal or business use only. Redistribution, resale, or public sharing is prohibited without written consent.
9. Disclaimers
We are not solicitors, paralegals, or a regulated law firm.
Our services are not a substitute for legal advice.
You are encouraged to seek independent legal advice where appropriate.
10. Limitation of Liability
To the fullest extent permitted by law, SAS Support shall not be liable for any indirect, incidental, special, or consequential damages, or loss of profits, data, or opportunities, arising from the use of our services.
11. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.
12. Amendments
We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.
13. Contact
For questions or concerns about these terms, contact:
📧 Email: [email protected]
🌐 Website: https://sassupport.co.uk
We specialise in precision-based advocacy for businesses facing unjust demands, disputes, debt, or bureaucratic pressure. SAS Support is a trading name of Strategic Advocacy Solutions Limited.
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Copyright 2026. SAS Support. All Rights Reserved.